We deliver short training courses on 9 different subjects from
WordPress to Facebook and many more.
The courses are delivered by agency based experts in each area, who work in this field day to day, so you’re getting taught by the people that are top of their game and do this every day rather than trainers that used to do it once, but have slowly lost touch with the real industry.
We have different trainers and agencies around the UK, so if you’re arranging a session on-site, we’ll also try to pick the best fit for you and the nearest in terms of location. You get the chance to say hello to your trainer before the session, so you’ll always know who’ll you be working with.
Here are a few questions we often get asked, hope you find them useful, if not, just drop us a line or say hello on Live Chat.
Once I pay for my session, what happens next?
Once you’ve selected the type of session you’d like, your trainer will contact you by email and phone to arrange a time and answer any specific questions you have.
Can I get a VAT invoice for my accounts?
Yes, you receive a VAT invoice for every booking made with us.
Can I speak to someone before my session?
Sure, your trainer will always contact you before the session, so you’ll always have the chance to say hello and ask any questions you have about the session before it takes place.
How many people can be trained at any one time?
If you’re booking the Webinars, you can book on as many people as you want.
If you’ve opted for the remote session, we can share screens with up to 4 people, and with the teleconferencing service we use, 4 tends to be a good practical number.
If we’re delivering a session on site, then it’s completely up to you, we can train just you, or we can train 100 people, it’s your session and your choice!
Do I get anything after the session?
Yes! We provide you with a set of notes and material from the session covering the topics we discussed.
What about if I’ve got some questions after the session, what happens then?
There are lots of different ways this can be done, the simplest way is to ask your trainer when you speak to them. A common way is using a Time Bank, where you’re buying your trainer/expert’s time and you then use that for any project work or further training you may need. Every trainer has a different model, so feel free to ask them.
What if I’m not happy with the training I received?
We provide a feedback form at the end, so if you’re not happy tell us! We can either re-arrange the session with a different trainer or ensure you’re provided with whatever information you need in order to provide the training you required.
How much does it cost?
Pricing is fixed and very simple, you can see a full list of pricing on our Pricing page.
How do I pay for my training?
With all training sessions, we charge 50% of the cost in advance as a non-refundable deposit. Once we’ve delivered the session, you pay the balance.
What if I can’t make or need to change the arranged Training Session Time?
If you can’t make the arranged session time, just let us know up to 2 working days before and we can easily re-arrange it. If you need to re-arrange within 2 working days, we reserve the right to charge the deposit again for the new booking time, your existing deposit will not be refunded.
Can I cancel my Training Session altogether?
Yes you can. Your booking deposit will be non-refundable if you cancel within 2 working days of the session, however before this time, we’re happy to provide you with a full refund.